Diversity Intelligence and Fierce Conversations Workshops

November 19, 2019
8:30 AM to 4:30 PM
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Country Club of Lansing
2200 Moores River Drive
Lansing, MI 48911

We're Celebrating PMI's 50th and PMI-MCAC's 20th Anniversaries!

Two Half-Day Workshops!
Register for Both Workshops and save $50!

"Diversity Intelligence: Inspiring by Including" and
"Fierce Conversations – How to Strategically Manage Conflicts in Your Projects

November 19, 2019 ⋅ 8:30 am - 4:30 pm (if attending both workshops)


Presenter: Paul Pelletier, LL.B., PMP 

Note: Paul Pelletier will also be presenting at this year's Professional Development Day on November 20!

Paul is a business executive, corporate lawyer, project manager, and international professional public speaker. A recognized leader and global influencer in the project management profession, Paul served on the Project Management Institute’s Ethics Member Advisory Group. In addition to being a technology lawyer, he is an advocate, author, consultant and trainer in workplace leadership, respect, and managing bullying. He is a regular presenter at global conferences and events.

Paul’s recent book, The Workplace Bullying Handbook – Identifying, Preventing and Stopping a Workplace Bully and his 2016 book Workplace Bullying – It’s Just Bad for Business, are designed to help organizations and their staff address workplace bullying. For more information, see Paul’s consulting firm’s website is http://www.paulpelletierconsulting.com.

Want to know more? Play Paul's video message to the chapter here.


If you are a member of one of these PMI chapters, you may register at the PMI-MCAC member rate:

Great Lakes Chapter
Michigan Huron Valley Chapter
Michigan Thumb Chapter
Western Michigan Chapter

You will need to enter your PMI ID number at checkout. 

Members of the Lansing Regional Chamber of Commerce may also register at the PMI-MCAC member rate.

Group Registration Rebates
For every 5 registrants from the same company, that company will receive $50.00 off the total cost of registration. 
For more information on group registrations, please contact [email protected].

Food and Beverages

  • A continental breakfast will be provided to morning workshop attendees.
  • Snacks will be provided to afternoon workshop attendees. 
  • Lunch will be provided to:
          All registrants attending both workshops.
          PMI-MCAC members and PMI members from other chapters in Michigan attending only one workshop 
          are invited to come for lunch at no additional charge. 

          Members of the Lansing Chamber of Commerce are also invited to come for lunch at no additional charge. 
  • Non-members attending only one workshop may purchase a lunch pass for $20.

Lunch will include a "networking session" allowing attendees to earn 1 PDU in Strategic Business Management. 

Morning Workshop: "Diversity Intelligence: Inspiring By Including" 
8:30 am - 12:00 pm ⋅ 3.5 PDUs - Leadership

Workshop Background
Todays’ team leaders feel constant pressure to innovate and position their products, services, teams and themselves more creatively than ever before. However, in our highly diverse workplaces, cultural and diversity intelligence are critical to success. Diversity extends beyond race or ethnicity, religion, culture or newcomer status to include factors such as geography, language, politics, gender, beliefs, economic status, abilities, skills and interests. A diverse workplace reflects our communities. By aligning diversity intelligence with leadership values, strategies and communication practices to ensure a truly collaborative, inclusive and engaging work culture environment, we can inspire our high-performance teams to thrive at work.

This workshop helps leaders use diversity intelligence to manage team relationships and move their team engagement levels to drive performance. People from different backgrounds, cultures, countries, sexes, ages have different approaches to communication, motivation and idea creation – by expanding your awareness of diversity, you can create as much opportunity for people to feel empowered and watch innovation thrive as much as your team.

Learning objectives
This workshop will enable participants to understand how diversity intelligence can be used create a culture where people and performance thrive, driving innovation. More specifically, it will enable participants to use enhanced diversity awareness for:

• Improving team and project success
• Decreasing conflicts
• Fostering innovation and problem-solving skills
• Improving leadership skills

Workshop Details
The half-day workshop is a combination of subject matter presentation, video examples, and group engagement. This interactive presentation is divided into 5 sections:
1. Examining the concept of diversity and how it drives team success and innovation.
2. Discussing the complexity of a diverse team environment
3. Outlining the impacts of diversity on team engagement.
4. Outlining diversity intelligence leadership strategies
5. Providing best practice recommendations and action plans for improving diversity intelligence 

Afternoon Workshop: "Fierce Conversations – How to Strategically Manage Conflicts in Your Projects"
1:00 pm - 4:30 pm ⋅ 3.5 PDUs - Leadership

Workshop Background
Conflict happens. It is inevitable. It is going to happen whenever you have people with different expectations or views. If ignored or handled badly, conflict can devastate a project, team or organization like a wildfire. If handled early and effectively, relationships and workplace culture will be enriched. Innovation and project team engagement improves. This makes conflict management critical – it takes skill to effectively avoid arguments, clarify misunderstandings, deal with disputes, and repair relationships. Simply put - conflicts require fierce conversations.

Conflict can be avoided if steps are taken early in a discussion to diffuse anger and facilitate communication. Furthermore, by applying a series of thoughtful steps and tools, most conflicts can be resolved effectively. Critical to success is learning how to engage early, using skills to resolve the conflict and avoid escalation.

This workshop helps PMs ad BAs use fierce conversations to take the initiative to confront the problem. Critical to conflict management, participants will develop strategies for changing the context of conflicts from negative to positive, from disrespectful to appropriate. Participants will learn how to turn a disagreement into an opportunity to provoke learning and enrich relationships. Lastly, the workshop will cover how to create lasting solutions to conflict and tips for sticking to them.

Learning objectives
· Enabling participants to understand how to effectively reduce and manage conflicts.
· Illustrating that conflicts are normal and can be used to create better solutions to problems if they are handled well.
· Enhancing their conflict management skills and awareness.
· Learning how to have fierce conversations to resolve conflicts.
· Practicing fierce conversations, putting your learning into action.

Major topics covered
· Proactively engaging to reduce conflicts
· Addressing disagreements
· Having difficult conversations
· Improving listening skills
· Changing the context of conflicts from negative to positive

Download a pdf of the agenda.

PMI-MCAC Cancellation Policy
ALL CANCELLATIONS ARE SUBJECT TO A 10% ADMINISTRATIVE FEE WITH A $5 MINIMUM FEE. Cancellations for the Monthly Meeting MUST be received no later than one week prior to the meeting. ** Refunds are not available after this cancellation date and time. Attendee substitutions will be gladly accepted. Please contact [email protected] for additional information or to submit a cancellation/substitution. **Event-specific cancellation policies for events such as Lunch and Learn, workshops and PDD supersede these general cancellation policy terms. Please refer to the event page for cancellation terms and conditions.
PMI-MCAC Cancellation Policy © 2018 

When you join PMI and add the Michigan Capital Area Chapter to your membership, you are eligible to receive a significant discount (usually 15%) off chapter events and activities.   



$200.00 PMI-MCAC Member - Diversity Intelligence Workshop Only

$200.00 PMI-MCAC Member - Fierce Conversations Workshop Only

$350.00 PMI-MCAC Member - Both Workshops

$200.00 PMI Michigan Collaboration Member - Diversity Intelligence Workshop Only

$200.00 PMI Michigan Collaboration Member - Fierce Conversations Workshop Only

$350.00 PMI Michigan Collaboration Member - Both Workshops

$200.00 Chamber Member - Diversity Intelligence Workshop Only

$200.00 Chamber Member - Fierce Conversations Workshop Only

$350.00 Chamber Member - Both Workshops

$200.00 Non-Member - Diversity Intelligence Workshop Only

$200.00 Non-Member - Fierce Conversations Workshop Only

$350.00 Non-Member - Both Workshops

$20.00 Non-member Lunch Pass (for those not attending BOTH workshops)